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services
What sets Agent Friday apart from the rest?
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Offering face-to-face personal service that is uniquely tailored to each client
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20-years experience in personal and customer assistance
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High quality and rapid task completion, all with a personal touch and a big smile
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Regular contact ensures you are involved in every step of the process, with none of the stress
The following is a summary of the type of tasks Agent Friday should be able to help you with. This list is not at all exhaustive so If you have a request, requirement or job that is not outlined below, just ask!
General Life Admin Assistance
Property Management
Looking after all or some aspects of managing your home and/or investment properties - including, managing bills, body corporate, real estate agent liaison, service repairs and maintenance etc.
Vehicle Management
Looking after all or some aspects of managing your vehicle/s - including registration management and renewals, garaging requirements, cleaning, service repairs and maintenance etc.
Bill Payments
Managing utility and service accounts (water, gas, electricity, mobile phone etc.) to ensure most beneficial account is in service, manage payments and renewals.
Record Creation & Management
Creating comprehensive records for all areas serviced to keep accounts, logins, passwords, payment schedules and amounts together and up to date.
Personal Assistance
Appointments
Booking and keeping track of personal and/or business appointments - including medical, personal care, or meetings.
Important Date Reminders
Never miss a birthday or anniversary! Agent Friday can keep track of all of your important dates and remind you when one is approaching.
Personal Shopping
No time or energy to go to the store? Give us your shopping list and we'll do it for you! From grocery shopping, to picking up clothing or anything else. Agent Friday loves to shop!
Gift Valet Services
Whether you have a gift in mind or not, Agent Friday can curate a list of gift ideas within your budget, organise purchase, wrapping and an appropriate gift card. We can organise shipping and delivery if required as well.
Running Errands
Agent Friday loves running errands. Whether it's picking up your drying cleaning, walking your dog when you don't have time, dropping items off to a contact. We can help!
Travel Bookings
Making Travel Arrangements
Domestic and international travel booking, including flights, accommodation, ground transfers, tour and activity booking, suggestions and recommendations.
Travel Documentation
All travel bookings are pulled together into an easy-to-follow itinerary to make things as simple for you as possible.
Agent Friday can even take care of your affairs at home while you travel!
Event Planning
Coordinating anything from meetings to lunch bookings to bespoke celebrations. Large or small.
Administrative Assistance
Including, but not limited to document creation, formatting, copy-editing, design, filing, sorting etc.
pricing
Fees charged by time worked
Each day of work starts with 1 hour min. charge ($50) with additional time billed at $12.50 per 15 min. Once work has begun for a client on a particular day, all of their required tasks will be approached on that day (if possible).
Administrative work
Document Preparation: min. 3 hours per major asset / collection set. Additional time at regular rate.
Maintenance: min. 30 minutes per major asset / collection set. Additional time at regular rate.
Errands and physical work
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$20 charge for all errands / shopping tasks to cover petrol, parking, any other expenses incurred
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Time running errands charged in 15 min. blocks at $12.50 per block
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Travel time to and from errand destination charged as a single 15-minute block, unless more than 20km away, then additional travel time will be billed based on time taken to travel additional distance
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Cost of items purchased either to be paid by client at time of purchase (provide credit card) or invoiced with 5% surcharge on invoiced purchase amount
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Billing and payment terms
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Time will be billed on the last day of each month, with 14-day payment terms.
Late payments will incur a fee.
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Fees or payments for any tasks sitting outside of the above will be assessed on a case by case basis.